Automation of the passenger experience is nothing new for air travellers. It is possible to book flights, choose seats and meals, check-in, print your boarding pass and drop off baggage, all without the need for interaction with airline and airport staff.
The advantages for both airlines and passengers mean that only two elements of the process now remain solely in human hands; security and boarding. While security checks are sure to remain in human hands for a longer time, self-boarding gates have already become a reality.
Self-boarding gates significantly improve passenger throughput. This increase is not the only advantage: allowing passengers the option of self-boarding frees up airline staff to better help those who need it. The carrier also does not have to increase staffing levels as passenger numbers rise.
Giving customers the option to do things for themselves has proven a popular choice for passengers, especially among business customers.
Magnetic Autocontrol is a pioneer in passenger gates with long-term global experience. Take the next step in process automation and contact us.